STORE POLICY

At Eraya, we are committed to protecting your privacy and ensuring a safe shopping experience. This policy outlines how we collect, use, store, and safeguard your personal information.

1. Information We Collect

When you place an order, we may collect the following details:

• Name, email address, phone number, and shipping address

• Payment details (processed securely through third-party payment providers)

• Any communication regarding orders or customer support

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate order confirmations and shipping updates

• Improve our website and customer experience

• Send occasional updates (only with your consent)

3. Payment & Security

• We do not store or process payment details directly. All transactions are handled securely via trusted third-party payment providers.

• Your payment details are encrypted and protected according to industry standards.

4. Data Protection & Storage

• Your data is stored securely and accessed only by authorized personnel.

• We do not sell or share your information with third parties, except as required to process payments and deliveries.

5. When We Contact You

• After a successful purchase, we will send an order confirmation and tracking details.

• If there are any issues with your order, we will contact you via email or phone.

• We may send marketing emails only if you opt-in.

6. Third-Party Services

We may use third-party platforms (such as shipping partners and payment gateways) to process your order. These platforms adhere to strict security and privacy policies.

7. Updates to This Policy

We may update this policy as needed to reflect changes in our practices. Please check this page periodically for updates.

For any privacy-related concerns, feel free to contact us.